Free Shipping over $75 + Free samples with every order! 

Shipping

HOLIDAY SHIPPING:

Last day for holiday orders to be placed is Thursday, December 13, 2018.

Holiday Hours:
Indie Goat will be closed December 20, 2018, to January 2, 2019

Domestic Shipping Policies (within the U.S.A.): 

We ship fast!!   
Packages typically leave our facility within 1-3 days business days of an order being received. Due to the nature of our facial oils and body oil, we only ship these products Monday-Wednesday. We ship via the United States Postal Service (Priority Mail); fees are calculated by weight via our online ordering system.

Once packages have been shipped via USPS, you can expect delivery within 2-3 business days.

Indie Goat Soap Co. is not responsible for lost or missing packages in instances where (1) address information has been incorrectly entered through the ordering process on our website; or (2) packages have been damaged in transport.

Shipping Fees:
Orders up to $12.00: $2.50 First Class Padded Envelope
Orders up to $12.01 to $18: $4 Flat Rate Standard Shipping
Orders $18.01 and over: $8 Flat Rate Standard Shipping


International Shipping:
 
We ship to Canada!  

Packages typically leave our facility within 3-5 days business days of an order being received.  We ship via the United States Postal Service (Priority Mail); fees are calculated by weight via our online ordering system. All customs fees and taxes are the customer’s expense.

Once the package has been shipped via USPS, you can expect delivery within 6-10 business days.

Indie Goat Soap Co. is not responsible for lost or missing packages in instances where (1) address information has been incorrectly entered through the ordering process on our website; or (2) packages have been damaged in transport.


Changes to an Existing Order:

If you have forgotten to add an item to your order or you wish to change it, please email us within 24 hours with your name, order number and additional items being requested and we will do our best to accommodate your request. In some cases, you may need to place a new order.

Return Policy:

If you are not 100% satisfied with the quality of your purchase, Indie Goat Soap Co. accepts returns within 5 days of receipt of your purchase.  Due to the perishable nature of our products we do not accept returns for any other reason.

Simply notify us via email of an impending return and send us the original merchandise in its unopened and unused new condition (with sales receipt), and we will gladly refund you the purchase price.Customer will be responsible for return shipping costs and the customer can ship via the carrier of their choice.  Customer will also incur a one-time restocking fee that includes credit card refund fees incurred.

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